NJSBA Executive Director Dr. Lawrence S. Feinsod congratulates Jacqueline McLean on her retirement after she served nearly 47 years as the Association’s receptionist.

Chances are, if you’ve ever called or visited the NJSBA, you already know Jacqueline McLean, the receptionist and voice of the Association for nearly 47 years. “Jackie,” as she’s known to nearly everybody, spent her first day on the job on Jan. 7, 1974. Her last day was Oct. 21, 2020.  

“I’m an outgoing person. I love people. I love serving people, helping them, making them feel good,” she said last week. “I always tried to show love when they came in. I made it personal. If they came for an interview, they talked to me. They seemed to tell me about their husbands, their kids. Their life. … Some people come in, and they’re broken. You give them a hug. You make them feel better. I loved working here, treating people the way I would want to be treated.” 

NJSBA Executive Director Dr. Lawrence S. Feinsod praised Jackie’s “exceptional service” and “kind and caring attitude. 

“As our receptionist, Jackie has been the ‘face of NJSBA,’ always setting a friendly, positive tone and ensuring that our members are directed to the right resources for information and assistance,” Feinsod said. “I wish her health and happiness for many years to come.”